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Gift Card Terms

Terms & Conditions:
Gift Cards 


Busby & Fox gift cards are available for purchase in all Busby & Fox stores, and can be used to purchase goods at any Busby & Fox store. To find your nearest store, please click here.

If you'd like to purchase a gift card over the phone for collection in a Busby & Fox store, please call that store and make arrangements directly. We regret that we cannot deliver Gift Cards by post.


Gift card terms

  • The Busby & Fox Gift Card is not a cheque guarantee, credit or charge card, nor can it be redeemed or exchanged for cash or vouchers. The Busby & Fox Gift Card is non-refundable and non-transferable.

  • When you use a Busby & Fox Gift Card, the amount of your purchase will be deducted from the balance on the card. Change will not be given; any unused value remains on the card and may be applied to future purchases. You can check the balance of your Gift Card in store at any time.

  • Your Gift Card balance must be redeemed within 12 months from the date on which the card was originally purchased. Any balance not spent on or before the date of expiry will be forfeited.

  • When returning goods purchased with a Gift Card, any refundable amount will be credited to the card used against the original transaction. If the card used in the original purchase is unavailable, the cashier will refund the balance back onto a new Gift Card.

  • Gift Cards purchased online with other products may be dispatched separately from those products, even if ordered at the same time.

  • For partially redeemed or unredeemed Gift Vouchers in the old paper format, the store will load any remaining balance onto a new Busby & Fox Gift Card.

  • Please treat your Gift Card as you would cash. Busby & Fox will not will not accept any liability for lost, stolen or damaged vouchers.

  • Busby & Fox reserves the right to refuse to accept a Gift Card in payment or part payment of any item where it reasonably suspects that the card or any amount on it may have been stolen, tampered with, duplicated or obtained in another illegal way. Busby & Fox reserves the right not to accept any cards that have or appear to have been forged, damaged, defaced or otherwise tampered with.

  • All refunds and exchanges of goods purchased with a Busby & Fox Gift Card within a Busby & Fox store will be made in accordance with our in-store returns policy (see notices displayed in store).

  • Busby & Fox reserves the right to change these Gift Card Terms & Conditions as we may deem necessary from time to time or as may be required by law, and/or to discontinue the Busby & Fox Gift Card at any time. This does not affect your statutory rights.

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