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CURRENT CAREER OPPORTUNITIES

Join our team and bring your passion to our customers, our products or our brand –
and discover what the magic of Busby & Fox feels like from the inside out.

E-COMMERCE EXECUTIVE – DARTINGTON, DEVON (HEAD OFFICE)
FULL TIME

We're looking for a dynamic E-Commerce Executive to drive the commercial success of our e-commerce website by delivering a seamless customer experience, optimising site performance and analytics, enhancing brand visibility and perception, pursuing customer acquisition and retention, and aligning with our broader digital marketing strategy.

Important skills & attributes

Driving website sales performance

Maximising sales opportunities through the effective management of online merchandising, product placement, promotions and campaigns
Continuously analysing website traffic, user and sales data to make informed recommendations and decisions on inventory, pricing and content to drive conversions

Overseeing e-commerce strategy execution

Developing and executing an e-commerce trading calendar in pursuit of our overall e-commerce strategy, to align with product launches, seasonal events and marketing campaigns
Coordinating with colleagues in design, production, merchandising, the warehouse and fulfilment to optimise product availability and fulfilment efficiency

Optimising customer experience

Ensuring a seamless and engaging customer journey by overseeing website functionality, UX and design enhancements
Implementing A/B testing and conversion enhancement initiatives to improve engagement and sales

Owning or collaborating on digital marketing campaigns

Working with our SEO agency to continually develop and advance on-site SEO to drive traffic
Working closely with the digital marketing team to plan and implement PPC, CRM and social media campaigns that drive traffic, engagement and revenue
Managing affiliate marketing to increase online visibility and customer acquisition.

Ensuring brand consistency and comfort-confidence messaging

Maintaining the website in line with our branding standards and guidelines, ensuring all content, visuals and messaging reflects our brand identity and key comfort-confidence principles
Working closely with colleagues in creative and digital marketing to ensure product descriptions, imagery and promotional assets are on-brand and commercially optimised

Analysing and reporting performance

Using analytics tools to track key metrics such as traffic, site speed, conversion rate, AOV and customer retention
Preparing regular reports (where possible, tying in with wider-business information sharing mechanisms) on website trading performance, website campaign ROI and market insights to inform decision making and future strategy

Looking to the future and gearing for growth

Keeping up to date with e-commerce and digital marketing trends, best practices and technologies to ensure that we remain competitive in the online space
Researching, recommending and implementing new tools, platforms and strategies that enhance website functionality, customer experience or digital marketing efficiency.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.

STORE SUPERVISOR - CIRENCESTER
PART TIME

Our Store Supervisors are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox. They are key in supporting their Store Leader in providing exceptional service to every customer, instinctively understanding their needs and how to fulfil them; passionately contributing to the store’s commercial success; and overseeing and inspiring our Retail Assistants to offer a consistently brilliant Busby & Fox experience.

Some of the hats you'll be wearing:

Important skills & attributes:

It'll be your job to add value by:

Acting as right-hand person to your Store Leader, supporting them in driving your store to new levels of success
Overseeing the store while your Store Leader isn’t there, acting as custodian of the stock, the caretaker of the team, and the leader when it comes to sales and performance
Helping to train and develop the rest of the team in all areas of customer experience, sales, styling, products and brand knowledge
Instinctively identifying what each customer wants and needs, helping them to find what they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
Setting a great example for our Retail Assistants by nurturing an encyclopaedic knowledge of the current product range, demonstrating your sales skills and showing how it's done
Contributing to visual layout of the store and creating visual displays that inspire and encourage interaction
Making sure that everyone in your store feels well looked after, whether they’re there to shop, work or visit, and helping to ensure that all rules and regulations are adhered to
Keeping an eye out for any issues which might get in the way of your store’s success, or which might affect the way that our customers or our employees feel about Busby & Fox, flagging and monitoring them so that they can be resolved as quickly as possible
Being a team player; it's not just about the sales you make but supporting every member of the team to create their own success and a positive working dynamic
Being a source of information and inspiration for your team on everything there is to know about Busby & Fox, from sales trends and store processes to our customer, our brand, our product range, our business and our company policies
Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Generous uniform program
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.

STORE LEADER - CARDIFF

We're looking for an experienced Store Leader to pilot the amazing team at our new store in Cardiff which is due to open this summer (target July), delighting every customer with warm, inspiring and informative service that goes above-and-beyond and championing our annual strategy and goals. You'll be driving this store to commercial success by being a natural and brilliant ambassador of Busby & Fox and embracing our unique brand language and ethos.

Some of the hats you'll be wearing:

Important skills & attributes:

It'll be your job to add value by:

Managing and retaining a passionate, motivated, inclusive and goal-focused team.
Coaching and developing your team to maximise their potential by nurturing a culture of continuous development, and supporting each individual to play their own part in driving the success of your store through leadership, training and inspiration.
Directing and embedding exceptional customer service through a warm and inclusive store culture, and a comfortable, cohesive, beautifully presented and inspiring environment inside the store and out.
Showing and telling the magic of dressing with Busby & Fox through interaction and visual display.
Delivering expert advice on style and fit through high-level product knowledge, information and inspiration.
Nailing performance against commercial goals and metrics by knowing your store’s potential, trading patterns and customer profile inside-out, and by seeking out new opportunities to drive success wherever possible.
Owning back-office responsibilities and practises, drawing on skills and experience within your team to achieve smooth, seamless and professional operations.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Generous uniform program
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.

STORE SUPERVISOR - CARDIFF
PART TIME OR FULL TIME

We're looking for an experienced Supervisor to act as right-hand support to the Store Leader in our new Cardiff store (target opening July 2025) by providing exceptional service to every customer, instinctively understanding their needs and how to fulfil them; passionately contributing to the store’s commercial success; and overseeing and inspiring our Retail Assistants to offer a consistently brilliant Busby & Fox experience.

We're open to discussing full-time and part-time roles.

Some of the hats you'll be wearing:

Important skills & attributes:

It'll be your job to add value by:

Acting as right-hand person to your Store Leader, supporting them in driving your store to new levels of success
Overseeing the store while your Store Leader isn’t there, acting as custodian of the stock, the caretaker of the team, and the leader when it comes to sales and performance
Helping to train and develop the rest of the team in all areas of customer experience, sales, styling, products and brand knowledge
Instinctively identifying what each customer wants and needs, helping them to find what they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
Setting a great example for our Retail Assistants by nurturing an encyclopaedic knowledge of the current product range, demonstrating your sales skills and showing how it's done
Contributing to visual layout of the store and creating visual displays that inspire and encourage interaction
Making sure that everyone in your store feels well looked after, whether they’re there to shop, work or visit, and helping to ensure that all rules and regulations are adhered to
Keeping an eye out for any issues which might get in the way of your store’s success, or which might affect the way that our customers or our employees feel about Busby & Fox, flagging and monitoring them so that they can be resolved as quickly as possible
Being a team player; it's not just about the sales you make but supporting every member of the team to create their own success and a positive working dynamic
Being a source of information and inspiration for your team on everything there is to know about Busby & Fox, from sales trends and store processes to our customer, our brand, our product range, our business and our company policies
Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Generous uniform program
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.

RETAIL ASSISTANT – CARDIFF
PART TIME OR FULL TIME

Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.

Working from our new Cardiff store (target opening July 2025), this role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.

Some of the hats you'll be wearing:

Important skills & attributes:

It'll be your job to add value by:

Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Generous uniform program
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.

RETAIL ASSISTANT – TRURO
PART TIME - SATURDAYS

Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox. This role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.

Some of the hats you'll be wearing:

Important skills & attributes:

It'll be your job to add value by:

Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.

Benefits include:

28 days’ holiday as standard (for full-time employees)
Additional 1 day of holiday for your birthday
Generous uniform program
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work

If you think you'd like to join the Busby & Fox team, please send your CV and cover letter to careers@busbyandfox.com with a note to let us know what excites you about this role.