WORK WITH US
Working with Busby & Fox isn’t your average nine-to-five – it’s a chance to make a difference to women’s wardrobes, giving them the tools they need and the clothes they love to fill their days with confidence.
If you like the pace of a fast-growing business and are excited by the thought of helping our customers find their forever style, a job with Busby & Fox might be the perfect fit for you.
CURRENTLY SEEKING
HEAD OFFICE
Role type: Part-time, permanent
Location: Head Office, Dartington TQ9
Reporting to: Senior People Experience Manager
To own the thoughtful, consistent and responsible execution of all day-to-day Human Resources and people-related operations at Busby & Fox. Working closely with the Senior Head of People Experience and finance team, this role acts as the essential foundation for HR processes, ensuring the smooth administration of the people lifecycle and providing reliable, confidential support to our team. This role is fundamental in delivering the positive journey envisioned for everyone who works with us, whether on a permanent, fixed-term or project basis, whoever they are, whatever they do and wherever they’re based.
Some of the hats you'll be wearing:
- Team supporter
- Compliance guardian
- Data steward
- Recruitment coordinator
- Process expert
- Clarity creator
- Culture monitor
- Trusted partner
- Listener
- Confidential advisor
- Best practice monitor
- Example setter
- Employee experience champion
Important skills & attributes
- HRIS management
- HR Certification (eg CIPD)
- Knowledge of UK Employment Law
- Expert organisation
- Discretion
- Confidentiality
- Attention to detail
- Intuition
- Emotional intelligence
- People skills
- Diligence
- Composure
- Professionalism
Pragmatism - Consistency
- Fairness
- Prioritisation
- Tech savviness
It'll be your job to add value by:
Delivering HR operational excellence
- Owning the flawless administration of all HR touchpoints, from contract generation and new-starter logistics for employees, freelancers and consultants, to managing internal changes, record keeping and processing leaver documentation
- Ensuring all people data is accurate, up-to-date and secure within our HR Information System (HRIS)
- Acting as the primary liaison with our external HR consultancy to implement legally sound policies and ensure the business mitigates risk.
Supporting management and employee relations
- Serving as the first point of contact for routine questions about pay, benefits, holiday, absence for illness and so on
- Acting as the calm, knowledgeable and confidential first port of call for all our people on all routine HR matters, policy interpretation and process navigation, escalating complex employee relations cases when necessary
- Creating and maintaining clear, easy-to-use administrative toolkits, templates and guides for managers on people management topics (for example, recruitment processes, flexible working requests and absence management) to support clear and confident implementation of company policies across the business, and an efficient and positive experience for all
- Ensuring people policies are applied confidently, consistently, fairly and transparently across all teams.
Executing people processes and projects - Managing the administrative rollout, communication and tracking of the company-wide feedback and appraisal processes
- Handling all logistical aspects of the hiring pipeline, including advertising roles, scheduling interviews, managing candidate communication, offering roles, and processing pre-employment checks and onboarding
- Providing project management support for new initiatives led by the Head of People Experience, such as benefit rollouts, training programs or culture events, managing the planning, communication and administrative tasks required for a successful launch.
Enhancing the employee journey
- Acting as the key point of contact for all new employees on their first day, managing a welcoming and smooth arrival experience
- Liaising proactively with the Operations and Finance teams to ensure new hires have all necessary equipment, system access
and essential information prepared to enable them to start confidently - Partnering with hiring managers to produce personalised, well-considered and effective induction plans that ensure a positive
experience, balanced immersion into the team, and early relationship building, in line with the company onboarding program - Conducting proactive check-ins with new employees throughout their first days and weeks, gathering feedback and ensuring a successful transition into the team
- Owning the fair, consistent and diligent administration of all benefits and policies (including discount and dress codes), ensuring all employees, freelancers and consultants benefit from clear application across the board.
Strategic partnership and support
- Acting as the right-hand operational partner to the Head of People Experience, assisting with the implementation and logistical rollout of strategies designed to improve overall employee experience and retention
- Supporting hiring managers early in the talent acquisition process by providing templates and guidance for the production of clear, compelling hiring briefs and role specifications
- Proactively monitoring and reporting on key HR data (eg probation completion, retention statistics) to the Head of People Experience to inform Board reporting and strategic decisions.
Reporting line:
The HR Manager reports to the Head of People Experience.
If this sounds like the role for you, please email careers@busbyandfox.com with:
- Your CV
- A cover letter telling us what you could bring to this role
- Your preferred working pattern
- Your salary expectations
RETAIL STORES
As Assistant Store Leader, your mission is to be the ‘right hand’ to our Store Leader, ensuring our three stores in Kingsbridge, Totnes and Salcombe are performing at their absolute peak. You're at the forefront of setting the tone for the stores, motivating the teams and keeping everything ship-shape. Your role is a combination of organisation, planning, motivating, selling and customer care, making sure our team meet schedules and goals, and that customers are happy and engaged. You will support the Store Leader in their objectives, helping to meet performance targets, checking that everything is in order, that everything is perfectly presented, that team members are confident and engaged in their work, and that your store is somewhere people want to be, shop and feel inspired.
Some of the hats you'll be wearing:
- Stylist
- Sales whizz
- Communicator
- Listener
- Team player
- Cheerleader
- Organiser
- Personal shopper
- Motivator
- Checklist maker
- Coach
- Inventory monitor
- Safety monitor
- Problem solver
Important skills & attributes:
- Accountability
- Adaptability
- Attention to detail
- Confidence
- Commercial savviness
- Discretion
- Emotional intelligence
- Enthusiasm
- Eye for style
- Planning
- Professionalism
- Time management
- Technical savviness
It'll be your job to add value by:
- Acting as deputy to the Store Leader – and leading the charge when they’re not around – to drive a happy and successful stores
- Helping your team to maximise their potential by nurturing a culture of continuous development, and supporting each individual to play their own part in driving the success of your store through guidance, training and inspiration
- Demonstrating exceptional customer service through a warm and inclusive store culture, and a comfortable, cohesive, beautifully presented and inspiring environment (inside the store and out)
- Delivering expert advice on style and fit through high-level product knowledge, information and inspiration
- Showing and telling the magic of dressing with Busby & Fox through interaction and visual display
- Driving performance against commercial goals and metrics by knowing your store’s potential, trading patterns and customer profile inside-out, and by seeking out new opportunities to drive success wherever possible
- Supporting your Store Leader with back-office responsibilities and practises
- Being a source of information and inspiration for your team on everything there is to know about Busby & Fox, from sales trends and store processes to our customer, our brand, our product range, our business and our company policies
- Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises, setting an example to your team
- Ensuring that everyone in your store is well looked after – whether they’re there to shop, work or visit
- Interacting with our social media (both internal and customer facing) and networking within your peers – and those working other areas of the business – to help nurture an authentic and all-round excellent working culture.
Technical things that you'll need to know (or learn) how to do:
- Communicate effectively within your team and the wider business
- Track weekly, monthly, quarterly and annual commercial objectives
- Competently navigate key technology & systems (the likes of Shopify, Stocky, Papershift, CharlieHR, Google Drive)
- Deliver personal styling and fit advice to different types of customer
- Know our products inside-out: how to wear them, what they’re made from and how to care for them
- Process all types of transaction and deliver a service that’s on-brand and in line with our policies (eg returns & exchanges, faulty goods)
- Process deliveries, transfers and inventory counts
- Oversee the visual layout of your store, in line with guidance from our head office team
- Know where to find company information, policies and processes
- Oversee your team’s uniform, personal presentation and discount usage
- On-board new starters, identify training needs and deliver ongoing support/development
- Access company social media accounts and other information/inspiration sharing tools
- Provide regular/ad hoc feedback through pre-determined channels, both to your team and within the wider business
- Manage store expenses in line with budget and accounting procedures, and bank cash takings
- Act as a custodian for health & safety in your store
- Monitor and maintain store inventory
- Keep your store and back office neat, tidy, impeccably presented, and properly stocked at all times.
Benefits include: - 28 days’ holiday as standard (for full-time employees)
- Additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
To apply for this role, please send your CV and cover letter to careers@busbyandfox.com
Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.
Working from our new Bath store, this role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.
Some of the hats you'll be wearing:
- Cheerleader
- Communicator
- Helper
- Listener
- Personal shopper
- Stylist
- Sales whizz
- Team player
Important skills & attributes:
- Agile
- Considerate
- Energetic
- Emotionally intelligent
- Motivated
- Positive
- Proactive
- Professional
- Punctual
- Stylish
It'll be your job to add value by:
- Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
- Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
- Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
- Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
- Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
- Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
- Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.
Benefits include:
- 28 days’ holiday as standard (for full-time employees)
- Additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
To apply for this role, please send your CV and cover letter to careers@busbyandfox.com
We're looking for an experienced, full-time Store Manager (or Store Leader, as we call them in our business) to pilot the amazing team at our new store in Oxford (opening Spring 2026), delighting every customer with warm, inspiring and informative service that goes above and beyond and championing our annual strategy and goals. You'll drive this store to commercial success by being a natural and brilliant ambassador for Busby & Fox and by embracing our unique brand language and ethos.
Some of the hats you'll be wearing:
- Change agent
- Communicator
- Inspirator
- Leader
- Organiser
- Planner
- Stylist
- Sales whizz
- Trainer
Important skills & attributes:
- Accountability
- Adaptability
- Attention to detail
- Confidence
- Commercial savviness
- Discretion
- Emotional intelligence
- Enthusiasm
- Eye for style
- Planning
- Professionalism
- Time management
- Technical savviness
It'll be your job to add value by:
- Managing and retaining a passionate, motivated, inclusive and goal-focused team.
- Coaching and developing your team to maximise their potential by nurturing a culture of continuous development, and supporting each individual to play their own part in driving the success of your store through leadership, training and inspiration.
- Directing and embedding exceptional customer service through a warm and inclusive store culture, and a comfortable, cohesive, beautifully presented and inspiring environment inside the store and out.
- Showing and telling the magic of dressing with Busby & Fox through interaction and visual display.
- Delivering expert advice on style and fit through high-level product knowledge, information and inspiration.
- Nailing performance against commercial goals and metrics by knowing your store’s potential, trading patterns and customer profile inside-out, and by seeking out new opportunities to drive success wherever possible.
- Owning back-office responsibilities and practises, drawing on skills and experience within your team to achieve smooth, seamless and professional operations.
Benefits include:
- 28 days’ holiday as standard (for full-time employees)
- An additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
To apply for this role, please send your CV and cover letter to careers@busbyandfox.com
We're looking for an experienced Assistant Store Manager (or Assistant Store Leader, as we call them in our business) to act as right-hand support to the Store Leader in our new Oxford store (opening Spring 2026) by providing exceptional service to every customer, instinctively understanding their needs and how to fulfil them; passionately contributing to the store’s commercial success; and overseeing and inspiring our Retail Assistants to offer a consistently brilliant Busby & Fox experience.
We're open to discussing full-time (5 days per week) and part-time roles (3 or 4 days per week).
Some of the hats you'll be wearing:
- Cheerleader
- Communicator
- Organiser
- Personal shopper
- Stylist
- Sales whizz
- Team player
Important skills & attributes:
- Accountability
- Adaptability
- Attention to detail
- Confidence
- Discretion
- Emotional intelligence
- Enthusiasm
- Eye for style
- Professionalism
- Time management
- Technical savviness
It'll be your job to add value by:
- Acting as right-hand person to your Store Leader, supporting them in driving your store to new levels of success
- Overseeing the store while your Store Leader isn’t there, acting as custodian of the stock, the caretaker of the team, and the leader when it comes to sales and performance
- Helping to train and develop the rest of the team in all areas of customer experience, sales, styling, products and brand knowledge
- Instinctively identifying what each customer wants and needs, helping them to find what they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
- Setting a great example for our Retail Assistants by nurturing an encyclopaedic knowledge of the current product range, demonstrating your sales skills and showing how it's done
- Contributing to the visual layout of the store and creating visual displays that inspire and encourage interaction
- Making sure that everyone in your store feels well looked after, whether they’re there to shop, work or visit, and helping to ensure that all rules and regulations are adhered to
- Keeping an eye out for any issues which might get in the way of your store’s success, or which might affect the way that our customers or our employees feel about Busby & Fox, flagging and monitoring them so that they can be resolved as quickly as possible
- Being a team player, it's not just about the sales you make but supporting every member of the team to create their own success and a positive working dynamic
- Being a source of information and inspiration for your team on everything there is to know about Busby & Fox, from sales trends and store processes to our customers, our brand, our product range, our business and our company policies
- Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.
Benefits include:
- 28 days’ holiday as standard (for full-time employees)
- An additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
To apply for this role, please send your CV and cover letter to careers@busbyandfox.com
Our Retail Assistants are the embodiment of the warm, inspiring and informative culture that we nurture at Busby & Fox.
Working in our new Oxford store (opening Spring 2026), this role is all about passionately helping customers find what's right for them and feel fantastic about their choices, whether it's a new dress or the perfect present. Your goal will be to make sales, help the store meet targets and be a proactive member of the team, helping your Store Leader and other colleagues when they ask, and bringing a can-do attitude to each day.
Some of the hats you'll be wearing:
- Cheerleader
- Communicator
- Helper
- Listener
- Personal shopper
- Stylist
- Sales whizz
- Team player
Important skills & attributes:
- Agile
- Considerate
- Energetic
- Emotionally intelligent
- Motivated
- Positive
- Proactive
- Professional
- Punctual
- Stylish
It'll be your job to add value by:
- Helping to ensure that Busby & Fox’s distinctive ethos, customer care and brand look-and-feel are represented to customers from the moment they first step through our door and throughout their continued journey with us
- Developing an intrinsic understanding of the kind of people who come to us to shop, what their needs are and how we can help them to find the perfect pieces
- Making it your business to know everything there is to know about our products: how to wear them, how to style them and how to care for them
- Helping every customer find what is is they're looking for (with our top-to-toe styling ethos at the forefront of all interactions) and making sure that each one leaves your store feeling like they've had a positive experience
- Dealing with all types of sales transaction, payment and customer support with help and/or approval from someone more senior where necessary
- Supporting your leadership team in making sure the store is well-stocked and beautifully presented at all times by assisting with with housekeeping, inventory management, deliveries and visual merchandising
- Being a brand ambassador and embodying all the gorgeous, soulful, feel-good vibes and quality expectations that Busby & Fox promises.
Benefits include:
- 28 days’ holiday as standard (for full-time employees)
- Additional 1 day of holiday for your birthday
- Generous uniform program
- Employee discount
- Company events
- Company pension (for eligible employees)
- Fun & relaxed environment
- Rewarding work
To apply for this role, please send your CV and cover letter to careers@busbyandfox.com
